2026-06-13

Privacy Policy

Last updated: 13 June 2026

Doko Recyclers Pvt. Ltd. ("Doko Recyclers", "we", "us") operates the Doko Recyclers mobile app and website. This policy explains what information we collect and how we use it.

Information We Collect

Account details: your name, email address, and phone number.

Pickup information: pickup addresses, requested dates and time slots, and any notes you provide.

Service records: details of recyclable materials collected, quantities, and receipts generated for completed pickups.

We collect this information when you sign in and use the app to schedule and track recycling pickups.

How We Use Your Information

To create and manage your account.

To schedule, fulfil, and track your pickup requests.

To generate receipts and maintain records of collections.

To contact you about your pickups and provide customer support.

To operate, maintain, and improve our services.

Sharing of Information

We do not sell your personal information. We may share it only with our staff and authorised collection partners to fulfil your pickups, or where required by law.

Data Security

We take reasonable measures to protect your information against unauthorised access, loss, or misuse. Access to your account is protected by your login credentials, which you are responsible for keeping confidential.